Privacy Policy
Effective Date: 12 `September 2025
At Eden Cupcake Floristry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and delivery address, and payment details will be made through invoice or payment links supplied by Square.
Website Usage Data: IP address, browser type, device information, and browsing activity (via cookies and analytics).
Marketing Preferences: When you subscribe to our newsletter or other marketing communications like social media.
2. How We Use Your Information
We use your information to:
Process and deliver your orders. Communicate with you regarding your order, enquiries, or requests. Send newsletters, promotions, or updates (if you have opted in). Improve our website and customer experience. Meet legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information. We may share it only with: Service Providers: Payment processors, delivery companies, email marketing platforms (e.g., MailerLite). Legal Authorities: If required by law or to protect our rights.
4. Cookies and Tracking
Our website uses cookies to: Enhance your browsing experience. Analyse website traffic and performance. You can control or disable cookies through your browser settings, but some features of the site may not work properly.
5. Data Retention
We will keep your personal information only as long as necessary to: Provide services to you. Comply with legal obligations. Resolve disputes and enforce agreements.
6. Your Rights
Under UK GDPR, you have the right to: Access the personal data we hold about you. Request correction or deletion of your data. Withdraw consent for marketing at any time. Request restriction or object to certain processing. Request transfer of your data to another provider.
To exercise your rights, please contact us using the details below.
7. Security
We take appropriate security measures to protect your personal data from loss, misuse, or unauthorised access. However, no internet transmission is completely secure, so we cannot guarantee absolute protection.
8. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Eden Cupcake Floristry
Email: info@edencupcakefloristry.org.uk
Phone: 07397384869
Address: Godmanchester, Huntingdonshire
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date shown at the top.
